Lie or Quit?
I’ll be honest up front. You can add this post to the “Stubborn makes a huge production out of basically nothing” pile, like when I got stuck in a zone in Star Wars and the custserv reps just kept not reading my tickets, but really I only had to wait 18 hours for my fleet pass (Hearthstone) to cool down. I got pretty upset about that, since it was a waste of time, but in the grand scheme of things, it wasn’t really that big a deal.
This isn’t, either, but I’m still quite irritated. I could, realistically, type seven keystrokes and be done with all this. But I don’t want to.
You see, dear reader, I was playing LoL again, apparently because I am a masochist, and was having a really good run of not having any jerks in my games. I think I played fifteen or twenty games with no jerks, which might be a record. I suspect this is largely because I played only bot games and no live games, which was my compromise to keep myself cool and composed.
The details aren’t really that important, but in the final game, the jerk game, the jungler came in with no warning and jumped into bot lane right into the two enemy bots and got shredded. My wife and I had been retreating, getting ready to head to base and buy, but apparently we were at fault because “we didn’t watch the minimap.” I pointed out a ping could have resolved the issue as well, but that only enraged the jungler, and his apparent ally in the game who started to jump down my and my wife’s throats. It was the typical abusive nonsense spewed from frustrated children, but also as usual, I wasn’t about to sit there and listen, either.
So I left the game, and my wife did the same.
Yes, I’m one of those people who LEAVES GAMES. I know that’s against the summoner’s code, but, frankly, I’m not going to sit there and let myself be abused by jerks. “Just mute them,” you say? No. I’ve covered the whole “/ignore” situation before, and I’m not going to act like an ostrich and stick my head in the sand, either, pretending nothing’s wrong. It was a bad situation, and I left. I have no regrets whatsoever about it, and it’s not a behavior I’m going to change.
So after a half-hour or so I logged back on with my wife to see what was up, planning to play more likely-uninterrupted games without jerks like we’d had so many of, and found that the only way to continue playing was to sign a placard saying that “I agree” to not leave games anymore.
Well, I don’t agree. And I will leave games. So I’m presented with the choice to sign the placard and knowingly lie or just stop playing. I put in a ticket about it, explaining my point of view, and got back the first-round “I didn’t bother to read your long, drawn-out ticket” response.
Below are the ticket and the response if you’re interested. I put the ticket in as a hijacked account and had to fill out a lot of nonsensical and unimportant information before the actual ticket, which is what the first sentence references:
Dear Sir or Madam,
After having filled all this out, it’s Leavebuster that’s hijacked my account. I refuse to type “I agree” in a statement about not leaving games, as I will leave a game if I am being harassed by multiple negative players. I won’t leave when it’s just one and end up punishing several others, but when being ganged up against, I refuse to stay in such a game. Since I rarely play anything but Intermediate bot games, the so called “punishment” is pretty minimal, since my leaving puts a bot back at base, anyway.
I am a middle-aged adult, not a child. I have more self-esteem and worth than to allow myself to be verbally abused by unmonitored children. It is perfectly reasonable to leave a volatile situation, and nowhere else in the world is one required to stay and put up with abuse. I am sorry to those who get left behind, but since I’m usually playing with my wife, who also leaves, and I’ll only leave if it’s at least 2 other negative players, there can be only one other poor person left behind to deal with the venom, and, frankly, they can leave, too. It’s their choice to stay or not.
I have spent some money on the game; I’m no whale, but I pay my part. I hope that you will remove the leavebuster lock on my account, but if you will not, I will simply migrate to another game, thereby voting with my wallet. I would prefer to continue in League of Legends, but being an avid video game player, I’m sure I can find another option if I look around. So, please consider unlocking my account from the current leavebuster lock. I will not agree to stay in a volatile situation.
Here’s the response:
LeaverBuster provides a warning the first time it detects a left game or AFK on an account. Intentional or not, the behavior still affected everyone else in your game. For more information on the revamped LeaverBuster system, refer to our FAQ:
We can’t modify or remove leaves. If you don’t regularly leave games, this shouldn’t be anything to worry about. If you believe technical issues are causing this behavior, we can investigate a solution together. In order to do so, follow the instructions in this KB and gather the following information:
PC: A Network Analysis, NetworkInfo log, a Process List, and DxDiag
Mac: A System Report, r3d logs, a Network Analysis, and a Process List
Player Support Specialist
Frost Archer of Freljord
Am I right? Does it seem like this person even read my ticket? I guess that really I am at fault; why would I play a game so filled with toxicity, especially on a Saturday afternoon when all the kiddies are playing?
I replied further with this:
Thank you for your response, but frankly, I feel like my ticket wasn’t read carefully, as this response has a lot of unnecessary information, and, if my request was answered, it was done so ambiguously.
Here is why I’m unsure. I asked about having the Leavebuster lock on my account be lifted, and the only quasi-response here was “We can’t modify or remove leaves.”
Well, I’m not sure what that means. Do you mean in my record? I wasn’t asking for that. Does this mean you cannot remove the Leavebuster lock? That would surprise me, but honestly, I can’t tell either way.
All the other information was unrelated to my request, as I never indicated that I didn’t know what Leavebuster is, which I do, nor that I needed help with my connectivity, which I don’t. I suspect, then, that upon seeing a long ticket, that only the keyword “Leavebuster” was responded to.
That said, if there’s no way for you to remove the Leavebuster lock – if that, indeed, is what you’re saying, then that is the answer. I will not agree to not leave games, so if you won’t or can’t remove the Leavebuster lock, then our business here is done. However, I would like a more clear answer that indicates my ticket was actually read.
Thank you for your time, as I know you’re very busy and this issue may not seem like much to you, but I assure you that it is to me.
So I don’t know. I might just get it over with and knowingly lie, deciding to face whatever “harsher” consequences are later when I do in fact inevitably leave another game. Or I might finally just stop. Maybe this small affront to responsible behavior – leaving a bad situation – will be enough. I really don’t know.
Stubborn (trying to knock down walls with my head again)