I almost gave Rift another try this week. Having gone free to play, I was curious after reading Syp’s post on the matter whether I had free stuff accumulated and figured I’d roll a new toon and check things out.
However, after downloading the installer, I was faced with a problem. I’d had a mobile authenticator (it seemed like a good idea at the time, like speeding up the Titanic to get in a night early), and needed to restore it.
Okay, no problem; they anticipated this. You can download it and “restore lost serial key.” Great! I downloaded and installed it, booted it up, and went to the aforementioned menu.
Okay, I have to login first. It’s been a while, but I can guess my password. Oh, now there’s 2 security questions. One is “What is the first and last name of your oldest cousin.” That’s an easy one, I only have one cousin, so I’m quite sure what I put there. Then there’s “Who was your first employer?”
My first employer was Bi-Lo, a grocery store in the southeastern US. I try Bi-Lo, Bi-lo, bi-lo, BiLo, Bilo, and bilo to no avail. Keep in mind for each of these tries I’m having to re-input my login, password, and cousin’s name on a phone, and that I have fat fingers, which makes that QUITE a chore, as there’s no way to get this serial key from my computer and input it on my phone. It all has to be done on the phone.
So it wasn’t Bi-Lo. Hmm. Did I put my first “real” job at Chester Middle School? I try all the variations of that, plus CMS and Chester School District. Nothing. Maybe my bosses. I try their names: last, first, first and last. Nothing.
So I go into the help section on the website and find that for the most part, I need a live chat to “verify my identity.” That’s well and good, but the live chat section says that wait times are gargantuan because of Defiance’s somewhat-recent release. Sure enough; the wait time’s going to be measured in hours. Keep in mind I can’t just send an email and check later; I’m going to have to sit here and pay at least half attention.
So I decided to go play Secret World. See you in London!
Stubborn (and going through The Cat God missions. Fun!)